About Oceanic Food

Oceanic Food enjoys a proud heritage as a trusted supplier of quality frozen seafood including products supplied under the Lotus, Le Ocean, Oceanic & La Patron brands.

Oceanic Food – Trusted Brands, Guaranteed Quality

Our Reputation 

Our reputation is built on our proven ability to source and supply a range of quality frozen seafood from our local and international network. Our frozen range includes prawn, squid, fillet, whole fish, scallop, shrimp, and finger food along with selected pantry items.

National Network 

A national network of major Distributors and Wholesalers supply our products to customers across Australia. In Melbourne we maintain direct relationships with a select number of our traditional customers.

Customer Focus

Oceanic Food frozen seafood is served by; Restaurants, Hotel Chains, Pubs, Bistros, Catering Companies, Café's and Take-Aways and sold by national supermarkets and local retailers.

Our customer focus and strict quality control, coupled with our state of the art warehouse facility and significant sourcing and supply chain management experience, means that we always keep our promises and have built long-term relationships with our customers.

Capability & Approach

Along with our trusted brands and range of frozen seafood products, we bring significant experience and expertise to the market and our growth and longevity reflects the confidence that our customers and distribution partners place in Oceanic Food.

We understand and effectively mange the many complicated aspects of seafood sourcing, import and wholesale to provide our customers with consistently high quality products, value-adding innovations and a reliable source of supply.

We maintain a strong commitment to quality and customer service and continue to develop and grow our product range and the coverage of our business to meet the needs of all our customers across Australia.

Our Customers

Our capability and the breadth and quality of the Oceanic Food product range means that we supply customers of all sizes across key verticals including;
• Restaurants
• Hotel Chains
• Pubs, Clubs & Bistros
• Catering Companies 
• Café's and Take-Aways 
• National Chains and Local Retailers

Across Australia, Oceanic Food supplies our customers through our national network of major Distributors and Wholesaler Partners.

In addition to we provide direct delivery to a selected number of our traditional customers in the Melbourne market reflecting the longevity and loyalty of those relationships.

Quality Range, Trusted Brands

Our global reach and local relationships means that Oceanic Food has developed a quality range of frozen seafood from our local and international network.  

The Oceanic Food range includes; 
  • Prawn
  • Squid
  • Fillet
  • Whole fish
  • Scallop
  • Shrimp
  • Finger food
  • Surimi
  • Value Added items
  • Pantry Items
To provide our customers with choice, we carry alternate grades, product sizes and pack sizes and we have developed a selection of value-added items to reduce prep-time and create efficiencies the chefs and cooks that use our products. We also source and stock selected pantry items to service our customer base with complementary products.

Our range is comprehensive however we are also able to source to specific customer requirements and our buying power ensures that we are always competitively priced.

We have built a range around our trusted brands; Lotus, Le Ocean, Oceanic & La Patron, plus we proudly supply Tahoma prawns and a selection of 3rd party brands.

Quality Control & Accreditation

Our customers trust us with their reputation. Understanding the importance of quality and consistency we maintain a rigourous quality assurance program. This means that our customers can purchase, prepare and serve our range of frozen seafood with confidence.

Oceanic Food has full HACCP Certification and maintains membership in SEDEX as well as playing an active role as an advocate within the industry for uniform quality and measurement standards.

We make a firm and unwavering commitment that Oceanic Food products are;
  •  Identified in relation to their species
  • Weighed in accordance with recognised standards
  • Graded to ensure the size is correct

We protect the quality of our products by sourcing only from a trusted network of fisheries and suppliers and subjecting every order to quality controls. As part of our Quality Assurance program, through each stage of our supply-chain our products are rigorously inspected to ensure they meet our strict quality standards, specifications and guidelines.

Identification, Weight & Grading

Identification

Oceanic Food identifies its products in accordance with standards published by CSIRO and the Fishing Research and Development Corporation and guarantees the species of seafood that it sells is correct.

Weight 

Oceanic Food deals with product that is properly weighed in accordance with internationally recognised methods such as CODEX, as published by the Food and Agriculture Organisation of the United Nations. 

Grading

Oceanic Food supplies product that is properly graded in relation to size. Sizing is also uniform for consistent presentation.

Supply Chain & Logistics

Our expertise in supply-chain and logistics sets us apart in the market and enables us to successfully meet the many challenges associated with the sourcing and supply of frozen seafood.

Knowing the importance of a reliable on-demand supply, we place an emphasis on understanding customer requirements and forward demand so our forecasts, forward commitments and stock holdings are accurate.  

Over time we've expanded the scope of our operation and the geographic coverage we provide to meet the growing and changing needs of our clients and the tastes and expectations of the market.

Our distribution facility is located at the demographic centre of Melbourne with easy freeway access. We utilise our state-of-the-art cold storage facility with a capacity of 1000 metric tones maintained at -25 degrees C to hold stock that we supply to our customers across Australia via our national distribution partners. This national reach is a primary focus of our business and we work closely with our wholesale customers and distribution partners.

We maintain our own fleet of temperature controlled trucks which we use for bulk transport as well as some smaller vehicles that we use in the Melbourne market to service selected traditional customers with whom we are proud to enjoy long-term relationships.  

Each of our vehicles are fitted with Infrared thermometers to instantly confirm the surface temperature of the seafood products prior to delivery.

Our Team & Careers

Each and every member of the Oceanic Food team shares a commitment to quality and a commitment to our customers and this is the foundation of our reputation.

We are proud of our products and that they are chosen for their quality and served by many of Australia’s top chefs as well as by hotel chains, catering companies and owner operators in restaurants, cafes and take-away stores.

We place an emphasis on employing people with real industry experience and knowledge and we foster a team-based culture that encourages co-operation and participation.  

We are proud that we have many long-term team members team and that we enjoy stable industrial relations and a sound organisational culture.

If you would like to ask about joining our team, please email us at hr@oceanicfoods.com.au.

Innovation

While we will always maintain our established and trusted range, we are happy to explore new opportunities.  

Oceanic Food have brought important innovations to the market – such as pineapple cut squid and chain-pack fish fillets – these innovations have helped our customers grow their menu’s and their business, reduce waste and increase profits.

We maintain a strong commitment to quality and customer service and continue to develop and grow our product range and the coverage of our business to meet the needs of all our customers across Australia.

HSEQ

Oceanic Food understands the importance of HSEQ and has invested in robust programs around Health & Safety, Environment and Quality. We foster a positive and proactive organisational culture and are united by our common vision and purpose.

Heritage & Values

As a family owned and operated business we stay true to our values and our commitment to source and supply quality frozen seafood to service the needs of our many customers.

Founded in 1978, Oceanic Food was a natural progression given our family has a long multi-generational heritage in the seafood industry in both Asia and Australia.

Building on this experience and heritage, during the late 70’s and into the 80’s Oceanic Food built a loyal local customer based supplying frozen seafood to a growing market of Asian restaurants and take-away stores across Melbourne.

Over the last 50 years, Oceanic Food has grown and matured with the market and we celebrate the many achievements of the directors and the team who;

• Maintain a solid and unwavering focus on product quality 
• Have built a sourcing network including global and local suppliers
• Have built a national distribution network through valuable partnerships with major wholesalers and distributors
• Deliver innovations and value-added products that meet the needs of our customers
• Are known for consistent and reliable supply
• Have built long term and important customer relationships

As the company has grown and developed, the range and sources of supply have expanded, and Oceanic Food now has a national reach supplying our products to our customers through distributors and wholesalers across Australia.

Our commitment to personal service and quality products has remained unchanged and although we have grown to now mainly supply national distributors and wholesalers, we are delighted to still directly service some selected customers form our traditional Asian customer base in the Melbourne market who are an important part of the Oceanic Food legacy.

Strong ties to the industry and a large local and international supply network has enabled Oceanic Food to develop a high quality range with consistent quality and reliable supply.

Oceanic Food is proud that our growth has reflected the quality of our products, our response to market demands, and the emphasis we have placed on customer service.  


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